#téléphoniedentrepriseagile 5 facts that annoy your interlocutors on the phone A question, a change of address, subscribing to a new plan, a contract modification, order tracking… Customers still greatly favor telephony to contact your company and obtain a rapid response to their request. However, sometimes, customers are upset, frustrated or even angry when they try […]
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#téléphoniedentrepriseagile 2023 – Call recording and GDPR: what does the law say? In recent years, call recording has been very regulated for companies. Appointment of a DPO, call recording conditions, limited storage of recordings depending on the activity, etc. One thing is certain, we cannot record just anything and anyhow! A quick note on the […]
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#téléphoniedentrepriseagile Telecom: why use VoIP in your business? VoIP is one of the many technological developments that have been supporting companies in their digital transformation for several years. Mobility. Cost reduction. Growing features. Simplified use… Voice over IP with Sipleo is a real opportunity for your business! Are you planning to change infrastructure? Discover all […]
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#téléphoniedentrepriseagile Telecom | Your personalized interactive voice server (IVR) with Sipleo Faced with the always very specific needs of our customers, our Sipleo telephony system is constantly evolving. The requests we receive are generally based on the desire to offer personalized services and exchanges. The goal is to convince potential prospects and retain existing customers. […]
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#agilebusinesstelephony Fixed telephony | How to choose your telephone equipment ? Wired. Wireless. Binaural. Noise reducer… What kind of audio equipment do you need for your business? The choice can be complicated when you do not know anything about it! Especially if you are a business owner and your employees hold very different positions! Laura, […]
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