By adapting its enterprise telephony to the profile of your employees, to its daily activities, to its internal organization, you allow a better management of your telephony.
Your switchboard Sipleo is adaptable to suit your daily business tool.
Members of a company can’t all have the same schedule, the same activities … So, by creating groups, profiles,schedules, or agents (for example creation of ACD), your enterprise will be able to offer your customers and employees an optimal management of their calls thanks to the Sipleo switchboard. The Sipleo PABX facilitates teleworking by guaranteeing a greater mobility.
A group is a set of extensions and / or groups. Indeed, it can contain different other groups. This function is accessible through your Sipleo switchboard. It makes possibilities being numerous. You will, for example, be a member of one or more groups. Are you in charge of several products? Are you participating in several working groups? Have you got many roles in your enterprise? To create groups will facilitate your daily work. When you create a group, it may be composed of extensions, groups or numbers outside of the PABX, your enterprise, your installation (for example : a cell phone). You can find, in your SipleoAssist, all of your employees organized according to their groups.
A profile is a configuration for a pre-setting an extension (office phone 4, Mr Smith …) or group (the secretariat, IT …). The profile can be set manually or automatically and wear a name chosen previously. With profiles, you’ll be able to establish a weekly calendar with different colors available for each profile.
To facilitate the use of a profile can be copied to other extensions or group.
Profiles and schedule functions are closely related. You can activate profiles on a weekly schedule. There may be special days in the week where the usual schedule will not be played and where the special schedule will be privileged.
Your company is closed for the summer holidays ? National holidays ? You do not work on Wednesdays ?…The Sipleo IPBX gives you the opportunity to adapt your telephony to your schedule. Your voicemail boxes are easily activated and differentiable. Wish a good appetite to your contacts, wish happy holidays or just remind the opening times of your business!