MANAGE INCOMING CALLS

Thanks to Sipleo, take advantages of new functions and improve the management of incoming calls. The purpose is to direct callers to a disposable and capable person to respond to their needs. A caller, which phone number is not saved in the directory, will be automatically directed to the sales department, your supplier to the purchasing division, a caller from Spain to a bilingual person…

Several functions of Sipleo help you setting a smart management of incoming calls :

• ACD (Automatic Call Distribution)
• Park server – management of queue
• Groups, profils and schedules – tools to adapt its telephony to its professional activity
• Incoming calls rules
• Calls filtering
• Supervisor